Customer Retention & CLV Platform · Iran

Deraza helps small businesses in Iran bring customers back, automatically.

Deraza (درازا) is a web-based SaaS platform that analyzes customer purchase behavior, finds customers at risk of churn or going dormant, and runs targeted SMS campaigns to win them back. It is built specifically for local Iranian businesses: cafés, salons, retail shops, gyms, clinics and more, with a fully Persian (RTL) interface and Iranian hosting.

Key capabilities

  • Purchase analytics (RFM)

    Customer value, frequency and recency scoring for every customer.

  • Churn & dormant detection

    At-risk customers are flagged before they silently leave.

  • Smart action suggestions

    Recommended follow-ups with message templates, approved by the owner.

  • SMS campaigns

    Win-back, reminders, birthdays and loyalty messages via an Iranian SMS provider.

  • Honest measurement

    A built-in control group proves how much revenue was actually recovered.

  • Monthly reports

    Recovered revenue, retention rate and lost-revenue trend in one view.

How it works

  1. 1. Import customers and purchases (Excel/CSV or manual entry).
  2. 2. The engine scores every customer and finds win-back opportunities.
  3. 3. Approve the suggested action; Deraza handles the messages.
  4. 4. Watch recovered revenue grow, measured against a control group.

Pricing

Plans start from 990,000 Toman/month (Starter), with Growth and Professional tiers for larger businesses. All plans include the full retention engine, SMS messaging and reports.

View plans (Persian) ←

Trust & compliance

  • · Iranian hosting (local data residency) with SSL.
  • · e-Namad, Iran's official electronic trust seal for online businesses.
  • · Sensitive data encrypted at rest; OTP (SMS) two-step login available.
  • · Persian-language support: support@deraza.ir